Mobile phone repairs within an hour
Most screen, battery, and charging jobs are finished while you wait—often in under 60 minutes—so you are not off the grid for long.
Book a repairMobile Arcade — phone and laptop repair in Norwich and East Anglia
Serving Norwich Since 201010,000+ Devices Repaired6-Month WarrantyGoogle reviews: 4.9 · 280+ Google reviewsNo Fix No Fee
Why choose us
Built for speed, reach, and people who care
Same-day expertise at our counters, mobile van coverage near every store, and a team that puts service first.
Mobile van — 10 miles from every store
Our van service covers up to 10 miles from each location. Handy if you cannot reach us in person—we come to you across our areas.
Covered from
NorwichBostonDerehamStowmarketDissView locations & coverageCustomer service that stays with you
Clear updates, honest advice, and aftercare you can rely on—from your first question to long after your repair is done.
Get in touch
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Phone Repair Norwich — Key Facts
- Screen repair: From £49 (phones), £89 (laptops), £99 (iPads)
- Battery replacement: From £29
- Charging port repair: From £39
- Turnaround: Same-day for most repairs, many under 60 minutes
- Warranty: 6 months on all repairs (parts and labour)
- Diagnosis: Free, no obligation
- Stores: Norwich, Boston, Dereham, Stowmarket, Diss
What we fix
Our Repair Services
From cracked screens to battery issues, we fix it all with quality parts and expert care.
Most repairs completed within 60 minutes
Screen Repair
Cracked or broken screens? We replace them quickly with high-quality parts.
Quality parts · Same-day service
Learn moreBattery Replacement
Draining fast? Get a new battery installed and restore your phone’s performance.
Quality parts · Same-day service
Learn moreWater Damage
Dropped it in water? Fast water damage repair to save your device.
Quality parts · Same-day service
Learn moreCharging Port
Port not working? We fix charging issues quickly and efficiently.
Quality parts · Same-day service
Learn moreCamera Repair
Blurry photos? Broken camera? We fix all camera-related issues.
Quality parts · Same-day service
Learn moreLaptop Repair
Screen, keyboard, battery, or software issues - we repair all laptop problems.
Quality parts · Same-day service
Learn moreLimited Slots
No Fix No FeeFree Diagnosis6-Month Warranty
Don't Wait Until It Gets Worse
That small crack becomes a dead screen. That slow charge becomes no charge. Book now while same-day slots are available.
Rated 4.9★ by 1,000+ customers · 10,000+ devices repaired
How Much Does Phone Repair Cost?
All prices include parts, labour, and a 6-month warranty.
| Repair | From | Typical Range | Warranty |
|---|---|---|---|
| Phone Screen Replacement | £49 | £49–£189 | 6 months |
| Phone Battery Replacement | £29 | £29–£69 | 6 months |
| iPad Screen Replacement | £99 | £99–£249 | 6 months |
| iPad Battery Replacement | £59 | £59–£99 | 6 months |
| Laptop Screen Replacement | £89 | £89–£199 | 6 months |
| Charging Port Repair | £39 | £39–£79 | 6 months |
| Water Damage Repair | £49 | £49–£149 | 6 months |
| Camera Repair | £39 | £39–£89 | 6 months |
| Free Diagnosis | £0 | £0 | — |
Prices depend on device model. We confirm the exact cost after a free diagnosis. No fix, no fee.
How Long Does Phone Repair Take?
Most repairs are completed the same day. Walk-ins welcome at all 5 stores.
| Repair | Typical Time | Same-Day? |
|---|---|---|
| Phone Screen Replacement | 30–60 minutes | Yes |
| Phone Battery Replacement | 30–60 minutes | Yes |
| iPad Screen Replacement | 1–2 hours | Yes |
| Laptop Screen Replacement | 1–2 hours | Yes |
| Charging Port Repair | 1–2 hours | Yes |
| Camera Repair | 1–2 hours | Yes |
| Water Damage Repair | 1–3 days | Assessment same-day |
| Free Diagnosis | 15–30 minutes | Yes |
Simple process
How It Works
Getting your device repaired is quick and hassle-free.
Book Your Repair
Fill out our quick form or give us a call. We'll find a slot that works for you.
Visit Our Store
Drop in at your nearest store or use our mobile van service. Free diagnostics included.
We Fix Your Device
Our expert technicians get to work using quality parts.
Collect Same Day
Most repairs done same-day. We'll notify you when it's ready to collect.
Refurbished · Value
Affordable Refurbished Phones
Quality-checked, professionally refurbished devices at competitive prices.
📱
RefurbishediPhone 15 Pro
from £775
Get Quote📱
RefurbishediPhone 15
from £562
Get Quote📱
RefurbishediPhone 14 Pro
from £699
Get Quote📱
RefurbishediPhone 14
from £430
Get Quote📱
RefurbishediPhone 13 Pro
from £579
Get Quote📱
RefurbishedSamsung Galaxy S24 Ultra
from £899
Get Quote📱
RefurbishedSamsung Galaxy S23
from £458
Get QuoteWhy us
Why Choose Mobile Arcade LTD?
Trusted local repair experts. Fast turnaround and warranty protection.
Same-Day Repairs
Most repairs completed the same day. Get your device back fast.
Warranty Protection
6-month warranty on all parts and labour for your peace of mind.
Expert Technicians
Certified professionals using quality parts and proven methods.
Transparent Pricing
Upfront quotes with no hidden fees. Free diagnostics.
Genuine Parts
Quality parts that meet or exceed OEM standards.
No Fix No Fee
If we can't fix it, you don't pay. Simple and honest.
15+
Years Experience
10,000+
Happy Customers
5
Store Locations
98.8%
Positive Reviews
Real results
See What We Fix Every Day
These are the problems people walk in with — and walk out without.
Screen Repair · 45 min
💔
Shattered screen
Spider-web cracks, touch not responding
Fixed
✨
Brand new display
Crystal clear, fully responsive touch
Battery Swap · 30 min
🪫
Dead by 2pm
Battery draining in hours, random shutdowns
Fixed
🔋
Lasts all day
Full capacity restored, no more shutdowns
Port Repair · 30 min
🔌
Won't charge
Loose cable, have to hold it at an angle
Fixed
⚡
Charges perfectly
Solid connection, fast charging restored
Rated 4.9★ by 1,000+ customers6-month warranty on every repairNo fix, no fee promise
Peace of mind
Your Device Is Safe With Us
We treat every device with care. Professional environment, data protection, and quality parts.
Professional Repair Environment
Your device is handled in a clean, organised workspace by trained technicians.
Data Safety Assurance
We never access your personal data unless required for the repair. Your privacy is protected.
Quality Parts Guarantee
We use parts that meet or exceed manufacturer standards, backed by our 6-month warranty.
What customers say
Trusted by Customers Across Norfolk & Suffolk
Real feedback from real customers at our local stores.
Verified customer
“Cracked my iPhone screen on Monday morning, had it back by lunch! Brilliant same-day service and the screen looks perfect.”
Sarah M.
Norwich
Verified customer
“Battery was dying by midday. New battery fitted in 30 minutes and my phone feels brand new. Very fair price too.”
James T.
Boston
Verified customer
“Dropped my Samsung in the bath. Was sure it was dead but they managed to save everything. Can't recommend enough!”
Emma W.
Dereham
Need Your Phone Fixed Today?
Book online or walk into any of our 5 stores. Same-day service and 6-month warranty.
Find us
Our Store Locations
Serving Norwich & surrounding areas. Visit us at any of our 5 locations across Norfolk, Suffolk & Lincolnshire.
Flagship Store4.9 · 280+ reviews
Norwich
Norwich City Centre · Norfolk
Our flagship store in the heart of Norwich. Full service center with expert technicians.
Same-Day ServiceParking Available
Visit Store
4.9 · 280+ reviews
Boston
Boston Town Center · Lincolnshire
Quality repairs in Boston. Serving Lincolnshire with expert mobile repair services.
Fast Service6-Month Warranty
Visit Store
4.9 · 280+ reviews
Dereham
Dereham Town Center · Norfolk
Expert service in Dereham town center. Convenient location for all your repair needs.
Expert TechniciansNo Fix, No Fee
Visit Store
4.9 · 280+ reviews
Stowmarket
Stowmarket Town Center · Suffolk
Convenient location in Stowmarket offering quality mobile repair services for Suffolk.
All DevicesTop Rated
Visit Store
4.9 · 280+ reviews
Diss
Diss Town Center · Norfolk
Friendly service in Diss. Expert technicians ready to help with all your device needs.
Friendly ServiceFair Pricing
Visit StoreWe service repairs for Apple, Huawei, Android devices, Sony, Nokia, Motorola, and Samsung.
Apple
Huawei
Android
Sony
Nokia
Motorola
Samsung
People Also Ask About Phone Repair
How much does phone repair cost in the UK?
Phone screen repair typically costs £49–£189 depending on the model. Battery replacement starts from £29. All repairs at Mobile Arcade include a 6-month warranty.
How long does phone repair take?
Most phone repairs are completed the same day. Screen and battery replacements typically take 30–60 minutes.
Is it worth repairing a cracked phone screen?
Yes. Screen repair costs £49–£189 versus £500+ for a new phone. A professional repair restores full functionality with a 6-month warranty.
Can a water-damaged phone be repaired?
In many cases, yes. Water damage repair starts from £49. Success depends on the extent of damage — we offer free diagnosis to assess your device.
Do I need an appointment for phone repair?
No. Walk-ins are welcome at all 5 Mobile Arcade stores. You can also book online for a preferred time.
Should You Repair or Replace Your Phone?
In most cases, repairing is the smarter choice. Here's how they compare.
Repair It
£49–£189
Typical repair cost
- Done in 30–60 minutes (same-day)
- Keep all your data and settings
- 6-month warranty included
- Extends device life by 2–3 years
- Better for the environment
Replace It
£500–£1,200
New device cost
- 5–10x more expensive than repair
- Need to transfer all data manually
- May need to re-buy apps and cases
- Old device goes to waste
- Only makes sense if device is 5+ years old
Our recommendation: If your phone is less than 4–5 years old, repair is almost always the better option. We offer free diagnosis — so you can find out the cost before deciding.
Cheap Repair vs Professional Repair: What's the Difference?
A cheap repair might save you £20 today — but cost you your whole phone next month.
| Cheap / Market Repair | Mobile Arcade LTD | |
|---|---|---|
| Parts quality | Low-grade, aftermarket | Quality parts — meets or exceeds OEM |
| Warranty | None or 30 days | 6-month warranty (parts & labour) |
| Diagnosis | Often charged £10–£20 | Free — no obligation |
| If they can't fix it | You still pay | No fix, no fee |
| Turnaround | 1–5 days | Same-day (most repairs) |
| Technicians | Untrained or self-taught | Trained, 15+ years experience |
| Water resistance | Not restored | Restored where possible |
| Data safety | No guarantees | Your data is never accessed |
Bottom line: A cheap repair can lead to repeat failures, void your manufacturer warranty, and even damage your phone further. A professional repair costs a bit more upfront but saves you money long-term.
Why trust Mobile Arcade LTD
A Real Business, Real People, Real Repairs
We\u2019re not a faceless website. Mobile Arcade LTD is a UK-registered company with 5 physical stores, 15+ years of experience, and 10,000+ devices repaired. Trusted in Norwich and surrounding areas.
🏢
Registered UK Business
Mobile Arcade LTD is a registered UK company operating 5 physical stores across Norfolk, Suffolk, and Lincolnshire. We’re not an online-only operation — you can walk in and meet our team.
🎓
Trained Technicians
Every technician at Mobile Arcade LTD is trained in-house and has hands-on experience repairing thousands of devices. We invest in ongoing training so our team stays current with the latest devices and repair techniques.
🛡️
6-Month Warranty
We back every single repair with a 6-month warranty on parts and labour. If something isn’t right after we’ve fixed it, bring it back and we’ll sort it at no extra cost.
🤝
No Fix, No Fee
We never charge for diagnosis, and if we can’t fix your device, you don’t pay a penny. That’s our promise — and we’ve stuck to it since day one.
⭐
Rated 4.9/5 by 280+ Customers
Our ratings come from real customers across Google and other platforms. We don’t cherry-pick reviews — what you see is what people genuinely think of our service.
📍
5 Stores Since 2010
We’ve been repairing phones, tablets, and laptops since 2010. Over 15+ years, we’ve grown from one store to 5 locations and repaired 10,000+ devices.
MA
Mobile Arcade LTD Repair Team
All content on this site is written and reviewed by the Mobile Arcade LTD repair team \u2014 technicians with 15+ years of combined experience fixing phones, tablets, and laptops. We write about what we know from doing repairs every day, not from guesswork.
10,000+ Devices Repaired15+ Years Experience5 UK Stores4.9★ Average Rating
Common questions
Frequently Asked Questions
Quick answers about our repair service, warranty, and how to book.
How long do repairs take?
Most screen and battery repairs are completed within 60 minutes. Same-day service is available at all 5 UK locations.
Do you offer same-day service?
Yes. We offer same-day repairs at all our stores across Norfolk, Suffolk and Lincolnshire. Walk in or book online.
Is there a warranty?
Yes. Every repair comes with our 6-month warranty on both parts and labour.
Do I need an appointment?
No. Walk-ins are welcome at all our stores. You can also book online for a preferred time slot.
Can my phone be repaired the same day?
Yes. Most phone repairs, including screen and battery replacement, are completed the same day at our stores.
Is screen replacement worth it?
Yes. A quality screen replacement restores display clarity and touch, and we back every repair with a 6-month warranty.
Do you use genuine parts?
We use high-quality parts that meet or exceed OEM standards. OEM or Apple-quality parts are available for some models on request.
How long does battery replacement take?
Battery replacement typically takes 30–60 minutes. Same-day service is available.
Where can I fix my phone in Norwich?
Mobile Arcade LTD has a phone repair store in Norwich city centre. Same-day repairs, 6-month warranty. Walk-ins welcome.
Who offers same-day phone repair near me?
Mobile Arcade LTD offers same-day phone repair at 5 stores in Norwich, Boston, Dereham, Stowmarket and Diss. Walk in or book online.
Get started
Book Your Repair
Fill out the form below and we'll get back to you to confirm your booking.
No payment required to book.
Repairs protected with 6-month warranty.
After you submit: your repair request has been received.